信用卡誤收逾億元 立委要金管會調查 - 信用卡

By Zora
at 2017-05-12T16:04
at 2017-05-12T16:04
Table of Contents
民進黨立委林俊憲接獲陳情指出,信用卡收單公司環匯亞太在沒簽名或授權碼情況下,竟
因操作錯誤,對客戶重複扣款,經查發現錯誤交易筆數達3萬3496筆,溢收金額估計1億多
元。
根據林俊憲指出,陳情民眾在4月4日8000元消費,但環匯亞太因操作錯誤造成重複扣款,
民眾向銀行詢問才驚覺,收單行無需客戶簽名或授權碼即可向銀行繼續請款,但環匯亞太
4月6日才發現出狀況,共已造成3萬3496筆消費重複扣款,估計溢收約1億多元。
林俊憲痛批,民眾要求退款竟被拒,只能從下期帳單扣抵消費,等同免息借錢給銀行,雙
方資訊不對等,且得不到任何補償及告知,他只能呼籲民眾自己多注意帳單是否有誤,消
費者若沒發現該怎辦?林俊憲已經要求金管會調查此案,希望金管會加強監理,並建立處
理的標準作業程序。
https://money.udn.com/money/story/5641/2458881
--
因操作錯誤,對客戶重複扣款,經查發現錯誤交易筆數達3萬3496筆,溢收金額估計1億多
元。
根據林俊憲指出,陳情民眾在4月4日8000元消費,但環匯亞太因操作錯誤造成重複扣款,
民眾向銀行詢問才驚覺,收單行無需客戶簽名或授權碼即可向銀行繼續請款,但環匯亞太
4月6日才發現出狀況,共已造成3萬3496筆消費重複扣款,估計溢收約1億多元。
林俊憲痛批,民眾要求退款竟被拒,只能從下期帳單扣抵消費,等同免息借錢給銀行,雙
方資訊不對等,且得不到任何補償及告知,他只能呼籲民眾自己多注意帳單是否有誤,消
費者若沒發現該怎辦?林俊憲已經要求金管會調查此案,希望金管會加強監理,並建立處
理的標準作業程序。
https://money.udn.com/money/story/5641/2458881
--
Tags:
信用卡
All Comments

By Aaliyah
at 2017-05-15T06:19
at 2017-05-15T06:19

By Odelette
at 2017-05-17T23:36
at 2017-05-17T23:36

By Dora
at 2017-05-18T13:41
at 2017-05-18T13:41

By Annie
at 2017-05-23T00:35
at 2017-05-23T00:35

By Olga
at 2017-05-23T19:26
at 2017-05-23T19:26

By Selena
at 2017-05-28T06:21
at 2017-05-28T06:21

By Lauren
at 2017-05-31T15:22
at 2017-05-31T15:22

By Eden
at 2017-06-01T11:38
at 2017-06-01T11:38

By Queena
at 2017-06-04T14:15
at 2017-06-04T14:15

By Zenobia
at 2017-06-09T07:18
at 2017-06-09T07:18

By Suhail Hany
at 2017-06-10T16:45
at 2017-06-10T16:45

By Madame
at 2017-06-13T05:12
at 2017-06-13T05:12

By Bethany
at 2017-06-17T23:32
at 2017-06-17T23:32

By Christine
at 2017-06-21T21:09
at 2017-06-21T21:09
Related Posts
玉山世界卡首刷禮

By Yuri
at 2017-05-12T14:13
at 2017-05-12T14:13
學生辦卡

By Bethany
at 2017-05-12T11:03
at 2017-05-12T11:03
信用卡自動扣繳

By Sandy
at 2017-05-12T08:05
at 2017-05-12T08:05
花旗現金回饋無限卡 加辦成功

By Rosalind
at 2017-05-12T02:48
at 2017-05-12T02:48
有哪些銀行的卡片剪卡很麻煩的?

By Gilbert
at 2017-05-12T00:56
at 2017-05-12T00:56