令人憤怒之中信調升額度 - 信用卡

By Frederica
at 2012-11-01T01:54
at 2012-11-01T01:54
Table of Contents
用中信卡也兩年多了 當兵時辦的額度只有20K
因下個月中要出國 所以想說都用了兩年多了就申請調額看看
10月初進線客服提出調升額度 客服說要提供財力證明
我在當天就將財力證明(薪轉、基金對帳單、他行活存)用傳真方式回傳過去
結果告訴我傳真不清楚 又再傳了一次還是不清楚
我就想說那就用寄的好了!!
當天下午也馬上將資料用限掛方式寄過去
過了兩天 大約10/5號左右 辦公室電話接到審核部的來電(不打手機打分機順便照會?!)
告知我說資料有缺 要三個月的資料 還說叫我把對帳單跟網銀印下來的活存證明
拿去給銀行蓋章= =? 我哪有那麼多閒工夫....對帳單都給正本了耶...
花旗smart活存也只有網銀能列印對帳單 哪來的存簿!!!
我就告訴他等9月的對帳單跟花旗活存對帳單出來了再補寄過去
之後我在10/24將其餘欠缺的資料用限掛寄過去後 就遲遲沒給我回應
所以我前天就打電話去問他們到底有沒有收到 第一個信用卡部門的客服就說有收到了
但還要再補畢業證書...(那當初為啥不講??寄了兩次限掛都不用錢就對了?)
然後今天又接到一次信用卡部門打來的電話 又說什麼我第二次補寄的資料他們都沒收到
所以到現在還沒幫我審核 然後又再叫我重新傳真一次薪轉證明...然後畢業證書又不用了
我真的快被搞瘋了!!原來調升額度那麼麻煩??而且每個客服講的都不一樣到底是怎樣?
那我第二次寄的限掛到底跑哪去了??上郵局郵件查詢看明明在10/25號那天就投遞成功
我打算明天上班打電話去郵局查件...現在個資法上路 如果真的把我的信搞丟了 我可以
申訴他們嗎?
--
因下個月中要出國 所以想說都用了兩年多了就申請調額看看
10月初進線客服提出調升額度 客服說要提供財力證明
我在當天就將財力證明(薪轉、基金對帳單、他行活存)用傳真方式回傳過去
結果告訴我傳真不清楚 又再傳了一次還是不清楚
我就想說那就用寄的好了!!
當天下午也馬上將資料用限掛方式寄過去
過了兩天 大約10/5號左右 辦公室電話接到審核部的來電(不打手機打分機順便照會?!)
告知我說資料有缺 要三個月的資料 還說叫我把對帳單跟網銀印下來的活存證明
拿去給銀行蓋章= =? 我哪有那麼多閒工夫....對帳單都給正本了耶...
花旗smart活存也只有網銀能列印對帳單 哪來的存簿!!!
我就告訴他等9月的對帳單跟花旗活存對帳單出來了再補寄過去
之後我在10/24將其餘欠缺的資料用限掛寄過去後 就遲遲沒給我回應
所以我前天就打電話去問他們到底有沒有收到 第一個信用卡部門的客服就說有收到了
但還要再補畢業證書...(那當初為啥不講??寄了兩次限掛都不用錢就對了?)
然後今天又接到一次信用卡部門打來的電話 又說什麼我第二次補寄的資料他們都沒收到
所以到現在還沒幫我審核 然後又再叫我重新傳真一次薪轉證明...然後畢業證書又不用了
我真的快被搞瘋了!!原來調升額度那麼麻煩??而且每個客服講的都不一樣到底是怎樣?
那我第二次寄的限掛到底跑哪去了??上郵局郵件查詢看明明在10/25號那天就投遞成功
我打算明天上班打電話去郵局查件...現在個資法上路 如果真的把我的信搞丟了 我可以
申訴他們嗎?
--
Tags:
信用卡
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