中信系統更新發生大量夾單 - 信用卡
By Candice
at 2018-07-01T20:37
at 2018-07-01T20:37
Table of Contents
請問各位最近辦中信的卡有一直沒收到卡的狀況嗎,
我目前辦了幾張卡,問了業務說他們系統大更新發生大量夾單很多人都這樣,
夾單的意思我也搞不清楚,但他是說跟著別人的資料之類的夾在一起,
只辦第一份資料,其他可能直接被收起來之類的,這有點瞎吧?
我大概辦了一個半月都還沒下來期間問了兩三次,
後來直接問客服,客服居然說沒查到有我申辦的資料,等那麼久等心酸的,
我說我辦了什麼卡後又說有資料了,這到底??
隔天有收到去查了一下,但只有一張卡,去問客服再度說沒有資料,
這有點可怕的感覺,是生意太好所以沒差,還是系統真的出問題,
還是他們作業流程真的很隨便,你的資料都拿來亂撒,
客服沒有正面回應,可能也不敢亂放槍,但我不知有沒害到業務,
搞不好業務是偷偷講的。
問一下各位是否碰到這狀況,有需要做什麼處理嗎。
--
我目前辦了幾張卡,問了業務說他們系統大更新發生大量夾單很多人都這樣,
夾單的意思我也搞不清楚,但他是說跟著別人的資料之類的夾在一起,
只辦第一份資料,其他可能直接被收起來之類的,這有點瞎吧?
我大概辦了一個半月都還沒下來期間問了兩三次,
後來直接問客服,客服居然說沒查到有我申辦的資料,等那麼久等心酸的,
我說我辦了什麼卡後又說有資料了,這到底??
隔天有收到去查了一下,但只有一張卡,去問客服再度說沒有資料,
這有點可怕的感覺,是生意太好所以沒差,還是系統真的出問題,
還是他們作業流程真的很隨便,你的資料都拿來亂撒,
客服沒有正面回應,可能也不敢亂放槍,但我不知有沒害到業務,
搞不好業務是偷偷講的。
問一下各位是否碰到這狀況,有需要做什麼處理嗎。
--
Tags:
信用卡
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