中信卡海外重複扣款問題 - 信用卡

By Elvira
at 2015-04-21T21:17
at 2015-04-21T21:17
Table of Contents
手機排版傷眼請見諒
如題 朋友因用中信卡刷卡租借日本wifi器
第一次刷卡付費時頁面呈現亂碼
經wifi代理商確認後是沒有成功訂購
於是才又再刷卡重新訂購
但後來請款帳單出現2筆刷卡費用
於是和中信聯絡並把重複刷的費用列為爭議性消費
昨天收到中信回函 內容請朋友確認重複刷的費用是否是朋友刷的
如果是則朋友要補此筆費用……
想請問雖然那筆多刷的費用確實是朋友本人刷的,但日本wifi廠商也回覆說他們並沒有扣到第一次刷不成功的款項……
想請問該如何處理?
謝謝
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Sent from JPTT on my Samsung GT-I9100.
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