中信一直寄錯的卡過來...囧 - 信用卡

By Genevieve
at 2015-09-04T23:32
at 2015-09-04T23:32
Table of Contents
這次換我來抱怨一下中信
上週8/27才上來分享辦中信晶緻跟酷玩核卡成功的訊息
當天下班回家打開信封準備開卡 電話都撥好再等了
竟發現英文名字錯了 而且還錯很大!!
隨即就立刻從開卡 轉客服
接通後詢問資料確認身份後
我:先生你好,我的信用卡上名字印錯了
客服:小姐你好,請問當時申辦時有填寫英文名嗎?
我:沒有耶
客服:那就對了!如果沒填寫,基本上會直接照羅馬拼音翻
(內心OS 這我當然知道,但其中一個字是完全八竿子打不著的拼音啊~~
而且不禁想說:之前辦其他家銀行時,就算給了我護照上的英文名
但寄來的卡片還是不一樣啊啊啊啊!到底是怎麼回事@@)
重點就是後來客服跟我確認之後,就說會再補卡給我
原本以為這件事情就完結了!
沒想到 等了近5天 就在剛剛 終於收到補卡了!
試了N次線上開卡 就是無法開
又再打語音去開卡 也是無法
後來轉接客服..... 請客服幫我確認一下
沒想到客服:某某某小姐,你今天收到的卡也是錯誤的唷!
我:蛤?錯誤?什麼意思
客服:意思就是,你下週還會再收到一次卡片,到時候再請你做開卡的動作
我:蛤?你的意思是 我會收到一樣的卡片 總共是三張.....?
客服:是的,請你下週收到卡片再進行開卡
我:那會不會下週又收到錯的?
客服:應該是不會,但也是有可能
我:喔,好的...........(翻白眼中)
沒想到第一次辦中信 竟然收到3張一模一樣卡面的卡
換句話說,我有三張馬來貘!
哦不!下禮拜來的如果又是錯誤的 那我就會有四張馬來貘了= =
(祈禱下週寄來的就是正確的,下週拿到卡片再補我三張馬來貘卡XDD)
09/05補充:
客服寄錯的卡片原因,第一次是 英文錯了(這個我還好,也沒想抱怨)
重點是第二次寄錯:是因為他說他們印了錯的有效期限(這應該就是中信的問題吧)
主要只是想說 怎麼連 有效期限都提供錯的 並沒有要抱怨名字錯誤!
各位噓聲的大哥大姐~手下留情XDD
09/07 各位觀眾!三張馬來貘 http://imgur.com/DR45cbz
--
Tags:
信用卡
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