中信LINE 刷屈臣氏疑慮 - 信用卡
By Jacob
at 2019-01-05T20:00
at 2019-01-05T20:00
Table of Contents
今天在屈臣氏買了681元,
拿手機給了店員刷了手機條碼跟LINE PAY條碼,
剛好有POINT 11點,就自動扣抵變成670元,
https://i.imgur.com/FzytzXT.png
一刷LINE 錢包彈了訊息只有回饋1%,
想說不是回饋5%嗎?
SKYPE 0800-024-365 (實在等有夠久 =.=
我:請問我在貴行有一張 LINE PAY卡,今年不是針對特定商家有加碼回饋。
客服:是的,海外還有2.8%回饋。
我:那我剛剛在屈臣氏刷不是應該有5%嗎?怎麼LINE 錢包只顯示1%回饋呢?
客服:屈臣氏有5%回饋沒錯,額外加碼的4%不會顯示在上面,90天內會發送給您。
我:那我剛剛用LINE PAY 給店員刷條碼跟實體過卡有差嗎?
客服:沒差,但如您有開啟扣Points就不會有加碼回饋4%。
我:...呃,有這個條文嗎?一般他都會自動開啟啊!
所以,只要用了帳號即使1塊Points折抵就不予回饋?
客服:是的,您可以自己手動取消不扣點數折抵付款,這部分條文裡面有註記。
...傻眼 = =
到底是客服有問題...還是我理解有問題...
https://i.imgur.com/SoVSYXS.png
https://i.imgur.com/dzO55ki.png
https://i.imgur.com/LpDQoNT.png
https://service.ctbcbank.com/FAQ/Page01?kmid=6013&KM=
按這裡總回饋應該是
681-11(LINE Points折抵)=670
670*0.05≒33.5點
搞得我霧煞煞...
--
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信用卡
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