SNY數位帳戶晶片金融卡申辦心得 - 銀行
By Edith
at 2023-01-09T19:00
at 2023-01-09T19:00
Table of Contents
我SNY數位帳戶12/30申辦,1/5簡訊通知通過,
因為一直沒收到晶片金融卡,打客服等到20分就放棄,今天衝到分行直接查詢,結論如下:
1.行員說晶片金融卡一定是分行領取,我明明
記得是申領晶片金融卡,行員查詢記錄後說我當初沒申辦,現場再幫我申請晶片金融卡,最少五個工作天後等簡訊通知,現場分行領取,帶雙證件不用抽開戶櫃檯,一般收付櫃檯即可領取。
2.由於我有辦sny信用卡,我請他幫我查詢信用卡是否有combo功能,因為這會造成晶片金融卡失效,他說要進客服查詢,我反應客服很難打,行員熱心的的表示內線應該比較快,就去電幫我詢問,結果內線也要等20分鐘,證實,華南客服出名的難打,最近應該沒20分鐘不會接通。
3.sny app轉帳無法開通非約定轉帳功能,行員表示要再安裝華南銀行+app,在該app內進行裝置綁定,再重新進入sny app進行申請裝置綁定,生效後即可進行非約定轉帳。
結論:真的感謝今天幫我處理的行員,不然我就傻傻的一直等下去了。
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Sent from JPTT on my Samsung SM-N770F.
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