Richart 開戶完成通知 !? - 銀行

By Olga
at 2016-04-19T09:23
at 2016-04-19T09:23
Table of Contents
是說昨天打給客服聊天
我問客服什麼時候才能收到Richart金融卡
小妹客服:「你是第一批發放的名單之一,這星期五會寄出第一批。」
我:「我是第一批?可是網路上已經看到有人收到Richart金融卡了。」
小妹客服:「那些應該是測試的卡片。」
----
依這個月跟Richart客服通話的經驗,同一個問題
至少要打三通Richart客服問,答案會比較有肯定性
就好比我曾經問「我richart開戶完成,信用卡的資料要印出來寄回嗎」
我總共打了6通,結果有4通告訴我不用寄回,直到信用卡板開始有人核過gogo卡
但我的卻還無動於衷,才跑了分行直接寫申請表,順便開了雲端帳戶
因為行員的頭頭說台新的網銀看不到Richart帳戶,所以開完雲端帳戶後
行員還圍過來看我的網銀有沒有Richart帳戶,還說「謝謝你替我們解決了這個疑惑」
台新是一間不錯的銀行,但客服/行員對業務不太熟的感覺。
--
我問客服什麼時候才能收到Richart金融卡
小妹客服:「你是第一批發放的名單之一,這星期五會寄出第一批。」
我:「我是第一批?可是網路上已經看到有人收到Richart金融卡了。」
小妹客服:「那些應該是測試的卡片。」
----
依這個月跟Richart客服通話的經驗,同一個問題
至少要打三通Richart客服問,答案會比較有肯定性
就好比我曾經問「我richart開戶完成,信用卡的資料要印出來寄回嗎」
我總共打了6通,結果有4通告訴我不用寄回,直到信用卡板開始有人核過gogo卡
但我的卻還無動於衷,才跑了分行直接寫申請表,順便開了雲端帳戶
因為行員的頭頭說台新的網銀看不到Richart帳戶,所以開完雲端帳戶後
行員還圍過來看我的網銀有沒有Richart帳戶,還說「謝謝你替我們解決了這個疑惑」
台新是一間不錯的銀行,但客服/行員對業務不太熟的感覺。
--
Tags:
銀行
All Comments

By Carol
at 2016-04-22T18:49
at 2016-04-22T18:49

By Victoria
at 2016-04-25T05:26
at 2016-04-25T05:26

By Lily
at 2016-04-29T13:28
at 2016-04-29T13:28

By Candice
at 2016-05-01T20:17
at 2016-05-01T20:17
rz

By Ophelia
at 2016-05-03T07:56
at 2016-05-03T07:56

By Oliver
at 2016-05-07T11:06
at 2016-05-07T11:06

By Rebecca
at 2016-05-11T15:17
at 2016-05-11T15:17
這樣得到的回答比較不會錯
尤其新業務更是如此

By Steve
at 2016-05-13T15:23
at 2016-05-13T15:23

By Hazel
at 2016-05-17T17:34
at 2016-05-17T17:34

By Lily
at 2016-05-18T02:05
at 2016-05-18T02:05
我覺得早晚會被告啊

By Hazel
at 2016-05-22T12:17
at 2016-05-22T12:17
的APP就能查詢了嗎?

By Mary
at 2016-05-22T21:02
at 2016-05-22T21:02
還有對股東而言,浪費0800的話務費

By Irma
at 2016-05-23T11:22
at 2016-05-23T11:22

By Doris
at 2016-05-24T09:19
at 2016-05-24T09:19

By Andy
at 2016-05-24T10:57
at 2016-05-24T10:57

By Bethany
at 2016-05-26T01:15
at 2016-05-26T01:15

By Jack
at 2016-05-29T12:47
at 2016-05-29T12:47

By Wallis
at 2016-05-29T19:43
at 2016-05-29T19:43
帳戶

By Andrew
at 2016-05-30T10:12
at 2016-05-30T10:12

By Belly
at 2016-06-02T05:05
at 2016-06-02T05:05
不是,難道是我脫節了

By Emma
at 2016-06-03T02:06
at 2016-06-03T02:06
銀行

By Agatha
at 2016-06-07T06:00
at 2016-06-07T06:00

By Linda
at 2016-06-11T16:37
at 2016-06-11T16:37
本來不及瞭解

By Kama
at 2016-06-13T23:16
at 2016-06-13T23:16

By Yedda
at 2016-06-15T11:40
at 2016-06-15T11:40
人也會不是那麼確定,處理事情都是看經驗,但新出來的產品

By Lauren
at 2016-06-19T06:05
at 2016-06-19T06:05
因此不急的在網站留言等回覆應該會比較好,讓它們問完專
案的人再回答對我們也比較好吧!

By Caitlin
at 2016-06-22T12:01
at 2016-06-22T12:01

By Zanna
at 2016-06-26T19:45
at 2016-06-26T19:45

By Valerie
at 2016-06-27T23:08
at 2016-06-27T23:08
本沒在台新開過外匯,打電話問客服,客服說可能是我之前
開戶時,有勾選到要一起開外匯戶頭吧!我咧~我真的不記得

By Dorothy
at 2016-07-02T23:00
at 2016-07-02T23:00
行又打電話說我還有一個基金帳戶,要先結清基金帳戶才能

By Regina
at 2016-07-05T22:29
at 2016-07-05T22:29

By Brianna
at 2016-07-06T21:29
at 2016-07-06T21:29

By John
at 2016-07-08T07:58
at 2016-07-08T07:58

By Oliver
at 2016-07-09T00:47
at 2016-07-09T00:47
其他帳戶,這次去分行結清,我請行員幫我查是不是有一個

By Andrew
at 2016-07-11T13:37
at 2016-07-11T13:37
覺得很不貼心啊!!所以我後來又打一次電話給客服,確定我

By Anthony
at 2016-07-12T21:39
at 2016-07-12T21:39
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