LINE Bank癱了整晚 金管會說重話 - 銀行
By Bennie
at 2021-04-23T07:49
at 2021-04-23T07:49
Table of Contents
來源網址:
https://www.chinatimes.com/amp/realtimenews/20210422005989-260410
為可直接點擊之一行網址,不可有中文網址
內文
純網銀LINE Bank開行就出大包,連金管會都看不下去,銀行局長莊琇媛撂下重話,表示
, 要求LINE Bank立刻恢復系統,目前已超出核心系統2小時內要修復的規定,不能辜負
這麼多人想開戶,也會要求LINE Bank儘快交檢討報告。LINE Bank則強調盡力修復系統,
但要用戶稍候或「明天」之後再進行開戶。
金管會銀行局表示,初步了解原因,是因開戶要身份認證、上傳資料,造成系統擁擠,已
要求LINE Bank出具檢討報告,當初有要求LINE Bank壓力測試要作好,要想到各種狀況,
但到今晚6點多時實測,連線開戶不順,「問同事,自己要開戶也花了很久」,雖然因為
開戶認證,必須嚴謹,但認證時間太久,這是不能接受的。
第二家純網銀LINE Bank今天盛大宣布開業,LINE Bank總經理黃以孟今日才信誓旦旦,系
統通過壓力測試,不會有當機的問題,但隨即被打臉。
LINE Bank開放開戶1個小時後就掛點,雖在晚間8點時一度修復,沒想到隨即又癱瘓,不
只LINE Bank官網出現「502 Bad Gateway」、LINE Bank App出現「系統忙碌中,請稍後
再試」,就連LINE App裡的LINE Bank好友都說「由於伺服器忙碌中,此服務目前暫時無
法使用。若問題持續發生,您可請聯絡本行客服中心取得協助」,幾乎完全與外界失聯。
心得
--
https://www.chinatimes.com/amp/realtimenews/20210422005989-260410
為可直接點擊之一行網址,不可有中文網址
內文
純網銀LINE Bank開行就出大包,連金管會都看不下去,銀行局長莊琇媛撂下重話,表示
, 要求LINE Bank立刻恢復系統,目前已超出核心系統2小時內要修復的規定,不能辜負
這麼多人想開戶,也會要求LINE Bank儘快交檢討報告。LINE Bank則強調盡力修復系統,
但要用戶稍候或「明天」之後再進行開戶。
金管會銀行局表示,初步了解原因,是因開戶要身份認證、上傳資料,造成系統擁擠,已
要求LINE Bank出具檢討報告,當初有要求LINE Bank壓力測試要作好,要想到各種狀況,
但到今晚6點多時實測,連線開戶不順,「問同事,自己要開戶也花了很久」,雖然因為
開戶認證,必須嚴謹,但認證時間太久,這是不能接受的。
第二家純網銀LINE Bank今天盛大宣布開業,LINE Bank總經理黃以孟今日才信誓旦旦,系
統通過壓力測試,不會有當機的問題,但隨即被打臉。
LINE Bank開放開戶1個小時後就掛點,雖在晚間8點時一度修復,沒想到隨即又癱瘓,不
只LINE Bank官網出現「502 Bad Gateway」、LINE Bank App出現「系統忙碌中,請稍後
再試」,就連LINE App裡的LINE Bank好友都說「由於伺服器忙碌中,此服務目前暫時無
法使用。若問題持續發生,您可請聯絡本行客服中心取得協助」,幾乎完全與外界失聯。
心得
--
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