ATM吐鈔少錢 只能認賠嗎? - 銀行

By Kumar
at 2015-03-17T17:50
at 2015-03-17T17:50
Table of Contents
我於上禮拜五晚上於合庫ATM跨行提領兩筆金額
當下並無時間點算清楚,只有先將兩筆金額分開收好後離開
回家後清點發現第一筆提領金額無誤
第二筆少了一張一千元鈔票
當下立即向合庫客服反映
還好當下有印交易明細,可以提供ATM機號方便查詢
昨天分行表示會點鈔結算回報
今日來電表示其ATM錢箱金額並無增加
且並無少取鈔票由ATM回收之紀錄
所以他也無可奈何,只說會請工程師再檢查機器看看
但我非常確定我提領的金額確實有少
但也只能算了吧~ 真的很無奈
請問大家有無這樣類似的經驗呢?
是否這種情況也只能認賠?
--
當下並無時間點算清楚,只有先將兩筆金額分開收好後離開
回家後清點發現第一筆提領金額無誤
第二筆少了一張一千元鈔票
當下立即向合庫客服反映
還好當下有印交易明細,可以提供ATM機號方便查詢
昨天分行表示會點鈔結算回報
今日來電表示其ATM錢箱金額並無增加
且並無少取鈔票由ATM回收之紀錄
所以他也無可奈何,只說會請工程師再檢查機器看看
但我非常確定我提領的金額確實有少
但也只能算了吧~ 真的很無奈
請問大家有無這樣類似的經驗呢?
是否這種情況也只能認賠?
--
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